Objective – Application Link Here
Go out of your way to welcome customers; finding new ways to interact with shoppers. Ensure customers receive the best possible plant for their landscape with the garden additives that insure their success. Able and willing to sell add-on items to garden project. Up-sell to larger specimen plants, multiple units for better designs. Increase plant success by selling mulch, plant food, Root & Grow with as many plants as possible. Ability to increase the average sale of the store.
Supervises: Great Customer Service is counseling customers towards the best plants and how to increase success in their garden. Help customers succeed in the garden.
Official greeter on the sales floor. Insures proper greeting when customer comes within 10 feet of sales person with direct eye contact and a friendly welcome
Find ways to establish rapport with customers
Determine garden needs
Match services & products with customer needs
Follow up on delivery as needed
Willing to sell trees, shrubs, vines, vegetables and flowers with the tie-in sales for these products.
Ability to learn about products you are not sure of
Attend and participate in staff training sessions on product knowledge
Assist in the creation and maintenance of merchandising displays and end caps
Keep assigned areas weed free, organized, properly signed and trash picked up
Maintain assigned plant materials. Keep plants pruned, cleaned, fertilized, bug free and dead headed for best quality of the plants
Keeping plants in rowed, organized and reset periodically, especially as new plants arrive each week
Helping to answer the telephone within 3 rings and answer questions
Assist in the inventory and maintenance of plant material
Two-year horticulture degree or two years experience in the green industry
Past selling experience a positive
Extensive knowledge of plants, planting and materials necessary to maintain healthy plants
Enjoy being with people and helping them with garden successes
Selling Skills and ability